Service Support and Training Engineer – Xylem Transport
Do you have you experience from repair workshops of pumps, electric motors and rotary machines in general? Are you interested in and good at talking in front of people in a training situation? Perhaps you are Xylems Growth Center Transport´s next Service Support and Training Engineer!
The Parts Business and Pump Serviceability department for Transport in Sundbyberg is responsible for the Spare Part Business, services and support related to Transport and Flygt products for their affiliated companies around the world. The overall responsibility scope in a role as a Service Support and Training Engineer is a fun mix of practical and theoretical technical support regarding Spare Part, Service, Installation and Commissioning.
You will offer support and training either off- or on-site depending the service complexity. The off-site support is provided on-line via the Case Management System, emails or telephone. The on-site support is provided as service training and hands-on help in complicated service, installation and commissioning cases. Besides the general support to the market, you will also authorize distributor workshops and contribute in product development projects with your pump service knowledge.
In this role, you will report to the Parts Business and Serviceability Manager and your location will be at Xylems office in Sundbyberg. Since this role is located in Sweden we assume that you have accommodation here and as the role requires on-site support and training, flexibility to travel (approx. 25%) worldwide is required.
Is this you?
You have at least a Mechanical and/or Electrical Engineering education equivalent to the Swedish Technical Gymnasium. You have many years of practical experiences from repair workshops or field service activities with pumps or similar machines and are very familiar with electrical power supply and control panels for the pumps.
In this recruitment the personal qualities will be of great importance. You are analytical and have a demonstrated ability to resolve difficult technical issues but also a profound business attitude and the ability to build good relationships. You can improvise to solve a problem and get the job done even if the circumstances are unfavourable.
To fit for this role, you have an outgoing persona with good communications skills. Travelling and to meet people from different cultures is something that inspires you and to combine class room presentations in front of 30 people with the hands-on parts of the service training courses is a situation you handle well and enjoy!
Fluency in English both written and oral is essential, and other languages are a plus.
Search: “Training”, “Engineer”, “Technical Support”, “Repair workshops”, “Pumps”, “Electrical power supply”, “Electrical Engineering”, “Mechanical Engineering”.
Xylem are more than 16,000 people unified in a common purpose: creating innovative solutions to meet our world’s water needs. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. We move, treat, analyze, and return water to the environment, and we help people use water efficiently, in their homes, buildings, factories and farms. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise, backed by a legacy of innovation. Xylem had 2017 annual revenues of $4.7 billion. For more information about Xylem, go to www.xyleminc.com